Transform your work with Xugo,
the powerful task management app

Efficient task management helps individuals & groups collaborate
& share knowledge for the accomplishment of collective goals.
Transform how you & your team manage tasks with Xugo.

Xugo works as a stand-alone task management application but also integrates
seamlessly with CARE (SFI’s Customer Experience Case Management offering) to support the enterprise.

Xugo explained visually

Xugo has broad application for consumer affairs, quality control, compliance & sales. We’ve been delivering compliance solutions for over 25 years, so with that experience we’ve made sure that Xugo can – initiate cases, complete quality forms / checklists, root cause analysis & more.

let’s start with covering Xugo’s basic features

Create & assign tasks & sub-tasks
Create actions so you & your team can fix the problem. Assign tasks to users, teams, depts. worldwide. View task locations with Xugo’s map interface.

Schedule due dates for tasks
The ability to say this task needs to be addressed & completed on this day by this time. This also assists in helping assign & track tasks.

Escalate and re-assign tasks
Keep your team in the loop by escalating tasks to a high priority status, or to re-assign a task to the next level of management.

Create your own forms & checklists & add attachments
Create your own checklists, forms – quickly & easily. Convert your paper forms & manage all your documents electronically in a central location & then easily implement wherever you are. You can create as many checklists as you like by choosing from a variety of different field types including check-boxes, yes or no questions & text fields. Easily upload files or images from your gallery or device.

Instantly see your tasks & progress at a glance via the Dashboard
The dashboard gives you great visibility & insight, showing you the latest activity on each task & saving you time. You know exactly what’s going on with your teams and/ or your tasks & who’s working on what.

Run Reports
Reports are automatically generated.
Customise your reports easily
via your smart device.

let’s start with covering Xugo’s basic features

Create & assign tasks & sub-tasks
Create actions so you & your team can fix the problem.
Assign tasks to users, teams, depts. worldwide.
View task locations with Xugo’s map interface.

Schedule due dates for tasks
The ability to say this task needs to be addressed & completed on this day by this time. This also assists in helping assign & track tasks.

Escalate and re-assign tasks
Keep your team in the loop by escalating tasks to a high priority status, or to re-assign a task to the next level of management.

Create your own forms & checklists & add attachments
Create your own checklists, forms – quickly & easily.
Convert your paper forms & manage all your documents electronically in a central location & then easily implement wherever you are.
You can create as many checklists as you like by choosing from a variety of different field types including checkboxes, yes or no questions, text fields & upload files or images from your gallery or device.

Instantly see your tasks & progress at a glance via the Dashboard
The dashboard gives you great visibility & insight, showing you the latest activity on each task & saving you time. You know exactly what’s going on with yours and/ or your teams tasks & who’s working on what.

Run Reports
Reports are automatically generated.
Customise your reports easily via your smart device.

let’s start with covering Xugo’s basic features


Create & assign tasks & sub-tasks
Create actions so you & your team can fix the problem.
Assign tasks to users, teams, depts. worldwide.
View task locations with Xugo’s map interface.


Schedule due dates for tasks
The ability to say this task needs to be addressed & completed on this day by this time. This also assists in helping assign & track tasks.


Escalate and re-assign tasks
Keep your team in the loop by escalating tasks to a high priority status, or to re-assign a task to the next level of management.


Create your own forms & checklists & add attachments
Create your own checklists, forms – quickly & easily.
Convert your paper forms & manage all your documents electronically in a central location & then easily implement wherever you are.
You can create as many checklists as you like by choosing from a variety of different field types including checkboxes, yes or no questions, text fields & upload files or images from your gallery or device.


Instantly see your tasks & progress at a glance via the Dashboard
The dashboard gives you great visibility & insight, showing you the latest activity on each task & saving you time. You know exactly what’s going on with yours and/ or your teams tasks & who’s working on what.

Run Reports
Reports are automatically generated.
Customise your reports easily via your smart device.

 

Xugo has broad application for consumer affairs, quality control, compliance & sales. We’ve been delivering compliance solutions for over 25 years, so with that experience we’ve made sure that Xugo can – initiate cases, complete quality forms / checklists, root cause analysis & more.

Empower your employees with the ability to access tasks & case summaries on the go using their Smart device of choice (Android, & iOS supported).

Wherever you are, follow up, create & share tasks, instructions, forms, maps & images with your team.
Contact the team at SFI today for a demo.

why choose Xugo?

Build & create your own
workflows & forms

Manage the entire process from:

  • creating cases, assigning users/teams to tasks & sub-tasks,
  • enable investigations & follow ups,
  • create forms & checklists for your business to complete, all from your device wherever you are.

Increase transparency of process &
communication to resolve your cases quickly

  • Manage & track consumer feedback or case investigation actions following workflows powered by your corporate compliance, policies & procedures – what needs to be done, how, by who & by when.
  • Remove the manual exchange of forms & spreadsheets.
  • Reclaim & focus your team’s time, increase accuracy of data through review & approval of tasks.

Strengthen workflow functionality

Include unlimited users, teams, dept’s to support your processes, empower your staff to get answers,
complete tasks & together resolve cases.
Resulting in increased accountability & insight to your business processes.

why choose Xugo?

Build & create your own
workflows & forms

Manage the entire process from:

  • creating cases, assigning users/teams to tasks & sub-tasks,
  • enable investigations & follow ups,
  • create forms & checklists for your business to complete,
    all from your device wherever you are.

Increase transparency of process &
communication to resolve your cases quickly

  • Manage & track consumer feedback or case investigation actions
    following workflows powered by your corporate compliance,
    policies & procedures – what needs to be done, how, by who & by when.
  • Remove the manual exchange of forms & spreads
    heets.
  • Reclaim & focus your team’s time, increase accuracy of
    data through review & approval of tasks.

Strengthen workflow functionality

Include unlimited users, teams, dept’s to support your
processes, empower your staff to get answers,
complete tasks & together resolve cases.
Resulting in increased accountability & insight to your
business processes.

benefits of Xugo

Access tasks on the go
Whether you’re in the office, on the factory floor or offsite, you can connect with your teams & complete your assigned tasks easier & faster using your smart device. No hardcopy forms to complete, scan or send via email.

All in one app, fully scalable
Xugo is not just a simple ‘task manager’ –
it works with you to effectively create & manage tasks; schedule & allocate resources throughout the task lifecycle; manage risk, issue & compliance management; efficiently schedule & allocate resources throughout the task lifecycle; view critical tasks; approve & complete tasks, create sub-tasks; & report on tasks
& dashboard functionality.

Works on all Android & iOS supported devices
Use Xugo anywhere via your Smart device of choice – iPhone, iPad, Android
phone &/or tablet.

Real-time connectivity
Connect your business in real-time with your
task activity updating in your business systems.

Manages your business workflows
Xugo drives your actions via rule-based workflow routing of tasks to your teams no matter what their location.

Enable investigations
& follow-ups

Complete forms/checklists, with the power to respond to a case by creating a new task &/or sub-tasks to assign to other users or
teams in the business.


Tracking & traceability
Xugo can help you refine your productivity – track how long & the effort it took to
complete a task. Benefit from assessing
how you’re doing at specific tasks.
Whatever you do, all task activities are
logged & saved for easy traceability.


Manage your suppliers/retailers
Optimise the exchange of information within your organisation & with suppliers.


Integrate seamlessly
Xugo has been built as open & flexible as possible, & can be readily integrated with your existing business systems.
For our existing CARE clients – Xugo seamlessly connects with your existing CARE tasks & updates task activity back into CARE.

benefits of Xugo

Access tasks on the go
Whether you’re in the office, on the factory floor or offsite, you can connect with your teams & complete your assigned tasks easier & faster using your smart device. No hardcopy forms to complete, scan or send via email.

All in one app
Xugo is not just a simple ‘task manager’ –
it works with you to effectively create & manage tasks; schedule & allocate resources throughout the task lifecycle; manage risk, issue & compliance management; efficiently schedule & allocate resources throughout the task lifecycle; view critical tasks; approve & complete tasks, create sub-tasks; & report on tasks & dashboard functionality.

Works on all devices
Use Xugo anywhere via your Smart device of choice – iPhone, iPad, Android phone
&/or tablet.

Real-time connectivity
Connect your business in real-time with your task activity updating in your business systems.

Manages your business workflows
Xugo drives your actions via rule-based workflow routing of tasks to your teams no matter what their location.

Enable investigations
& follow-ups

Complete forms/checklists, with the power to respond to a case by creating a new task &/or sub-tasks to assign to other users or teams in the business.


Tracking & traceability
Xugo can help you refine your productivity – Track how long & the effort it took to
complete a task. Benefit from assessing
how you’re doing at specific tasks.
Whatever you do, all task activities are
logged & saved for easy traceability.


Manage your suppliers/retailers
Optimise the exchange of information within your organisation & with suppliers.


Integrate seamlessly
Xugo has been built as open & flexible
as possible, & can be readily integrated
with your existing business systems.
For our existing CARE clients
– Xugo seamlessly connects with your
existing CARE tasks & updates task
activity back into CARE.

 

Benefits of Xugo


Access tasks on the go
Whether you’re in the office, on the factory floor or offsite, you can connect with your teams & complete your assigned tasks easier & faster using your smart device. No hardcopy forms to complete, scan or send via email.


All in one app
Xugo is not just a simple ‘task manager’ –
it works with you to effectively create & manage tasks; schedule & allocate resources throughout the task lifecycle; manage risk, issue & compliance management; efficiently schedule & allocate resources throughout the task lifecycle; view critical tasks; approve & complete tasks, create sub-tasks; & report on tasks & dashboard functionality.


Works on all devices
Use Xugo anywhere via your Smart device of choice – iPhone, iPad, Android phone
&/or tablet.


Real-time connectivity
Connect your business in real-time with your
task activity updating in your business systems.


Manages your business workflows
Xugo drives your actions via rule-based workflow routing of tasks to your teams no matter what their location.


Enable investigations
& follow-ups

Complete forms/checklists, with the power to respond to a case by creating a new task &/or sub-tasks to assign to other users or teams in the business.


Tracking & traceability
Xugo can help you refine your productivity – Track how long & the effort it took to
complete a task. Benefit from assessing
how you’re doing at specific tasks.
Whatever you do, all task activities are
logged & saved for easy traceability.


Manage your suppliers/retailers
Optimise the exchange of information within your organisation & with suppliers.


Integrate seamlessly
Xugo has been built as open & flexible
as possible, & can be readily integrated
with your existing business systems.
For our existing CARE clients
– Xugo seamlessly connects with your
existing CARE tasks & updates task
activity back into CARE.

Xugo is built with the knowledge that its’ use in your organisation will be wide-ranging

Senior Management

Consumer Relations Team

Compliance Dept

R & D

Quality Team

Factory Floor